ResQPH Mobile
Privacy Policy for ResQPH.
ResQPH Mobile is provided by Ramos Apps Studio. This Privacy Policy explains how ResQPH Mobile handles information when you use the app.
Summary
ResQPH Mobile is an emergency assistance app. It helps you find nearby emergency establishments, save trusted emergency contacts, call responders, open navigation, and share an emergency location message when you choose to do so.
ResQPH Mobile does not provide official emergency dispatch. In a life-threatening emergency, contact your local emergency hotline or official emergency service.
This policy applies to the ResQPH Mobile Android application with package name com.ras.resqph_mobile.
Information ResQPH Mobile Handles
ResQPH Mobile may handle the following information on your device or through Firebase services:
- Approximate or precise device location when you grant location permission.
- Selected trusted emergency contact names and phone numbers when you choose contacts from your device contact picker.
- Emergency establishment records, such as establishment names, categories, addresses, locations, municipalities, and contact numbers.
- Cached emergency establishment records and cache metadata used to keep emergency information available when connectivity is limited.
- Technical information processed by Firebase and Google services to deliver backend services, secure requests, and maintain reliability.
How ResQPH Mobile Uses Information
ResQPH Mobile uses this information to:
- Show emergency establishments near your current location.
- Rank emergency establishments by distance.
- Help you call emergency responders or trusted contacts.
- Open navigation in your device's map application.
- Help you compose SMS or share messages containing your emergency location when you choose to do so.
- Save trusted emergency contacts locally on your device.
- Keep emergency establishment information available offline.
- Maintain app functionality, security, and reliability.
ResQPH Mobile does not use location or contacts information for advertising.
Permissions
ResQPH Mobile may request the following Android permissions:
- Approximate and precise location access: used to find nearby emergency establishments, rank results by distance, open navigation, and create emergency location messages.
- Contacts access: used to open your device's native contact picker so you can choose trusted emergency contacts to save in the app.
- Internet and network access: used to load emergency establishment records from Cloud Firestore and keep emergency information up to date.
ResQPH Mobile uses these permissions only to provide emergency assistance features that you control.
Emergency Contacts
When you choose a contact from your device, ResQPH Mobile may save the selected contact's name and phone number locally on your device. ResQPH Mobile does not upload your personal emergency contacts to Cloud Firestore, and Ramos Apps Studio does not sell your contact information.
Location and Emergency Messages
With your permission, ResQPH Mobile may use your current location to show nearby emergency establishments and to build an emergency location message. Emergency messages are shared only when you choose to send or share them through your device's SMS, messaging, or sharing apps.
Firebase and Third-Party Services
ResQPH Mobile uses Firebase / Cloud Firestore to load emergency establishment records and support backend services. Emergency establishment records may be cached locally so the app can continue to show emergency information when internet connectivity is limited.
Calling, SMS, sharing, and navigation actions open your device phone, messaging, sharing, or map apps only when you choose those actions. Those apps may process information according to their own privacy policies.
You can learn more from Google:
Data Storage
ResQPH Mobile stores saved emergency contacts, cached emergency establishment records, and cache metadata locally on your device. This local data remains on your device unless you delete it in the app, clear app data, or uninstall the app.
Emergency establishment records in Cloud Firestore are maintained by authorized administrators for the purpose of keeping emergency service information current.
Data Sharing
Ramos Apps Studio does not sell your personal information.
ResQPH Mobile may share data in the following limited ways:
- With Firebase / Cloud Firestore when loading emergency establishment data.
- With your device phone, SMS, sharing, or map apps when you choose an emergency action.
- When required by law, regulation, legal process, or a valid government request.
Data Retention and Deletion
Saved emergency contacts and cached establishment records are retained locally on your device while the app is installed or until you remove them.
You can delete saved emergency contacts in the app, deny permissions in device settings, clear local app data, or uninstall the app to remove locally stored app data.
Children
ResQPH Mobile is intended for general emergency assistance use. Ramos Apps Studio does not knowingly collect personal information from children for advertising or profiling. If you believe a child has provided personal information through the app, contact us so we can review the issue.
Security
ResQPH Mobile uses Firebase security rules and platform security controls to help protect backend data. Local app data is stored within the app's device storage area. However, no method of storage or transmission is completely secure.
International Users
Your information may be processed on your device and by Firebase, Google, or their service providers when backend services are used. Google may process information in countries other than your own according to its privacy policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be identified by the "Last updated" date above.
Contact Us
Ramos Apps Studio
Email: ramos.appstudio@gmail.com
Website: https://ramos-apps-studio.web.app/